Shipping policy

We ship worldwide!

We use our local postal service to deliver our packages, as we have identified them to be the best value for money among the range of delivery companies in our locality. However, we are always reviewing this situation, and if we find a better service, we will move to this as quickly as possible, to bring costs down. We want you to enjoy your product, not be annoyed at how much it took to get it!

We also offer a free collect service from our coffee hatch at the Torrent Complex, Donaghmore, BT70 3DL - opening very soon! Come and enjoy a very decent speciality coffee while you're at it :-)

In the very unfortunate (and we hope rare!) event that you are displeased with your purchase, please contact us at narita@thefoxandbean.com to discuss how we can resolve this. All our products are made by local artists to the highest quality with the best of materials, so we hope you thoroughly enjoy your purchase, but we will work with you on any issues you may have. 

We're happy to combine postage on multiple items, which we'll see from your order and will refund the difference. Feel free to drop us a note in the comments box at checkout to help our chronically time-short administrator!